- Is the fee really flat?
- Yes. The management fee is a fixed monthly amount set by your ad spend band: $1,799 a month per ad platform for up to $10,000 in monthly spend, $2,299 for $10,001 to $20,000 and $2,799 for $20,001 to $40,000. It does not move with your spend inside the band.
- Do you charge a percentage of ad spend?
- No. A percentage pays the agency more when you spend more, whether or not spending more was the right call. Our fee is flat within each spend band, so the only reason to raise your budget is that the account is paying back.
- Is there a setup fee?
- No. The first 30 days of setup and launch are covered by the first month's fee. The only separate purchase is an optional Creative Engine pack, and that is ordered only if you want more creative than the plan includes.
- What is the minimum ad spend?
- $3,000 a month per ad platform. Below that a management fee takes too large a share of the total budget to pay for itself, and the account produces too little data to optimise against. If you spend less, we say so on the call.
- What is the contract term?
- Month to month, with 30 days' notice to cancel. Each month is paid in advance before it starts. There is no long contract and no lock-in.
- What happens above $40,000 a month?
- Above $40,000 a month in ad spend on one platform we price on complexity: the number of markets, campaigns, products and feeds involved. Ask on the call and you get a fixed monthly figure in writing before any work starts.
- What is not included?
- Ad spend, which you pay to the platforms directly from your own accounts. Landing page builds and video shoots are outside the fee: we review your landing pages and send the changes, but we do not build them. Creative beyond the 3 static ads a month in the plan comes from the Creative Engine packs, ordered separately.
- What are your working hours?
- 9:00 to 18:00 Eastern European Time, Monday to Friday, excluding local holidays. Requests sent outside those hours are handled on a best-effort basis. Day to day communication runs by email through the project manager assigned to your account.
- How do we start?
- Book the free ad audit call. On the 30-minute call we check fit both ways and agree what the audit should look at first; the 48-hour audit follows and you keep the findings either way. If both sides want to go ahead, the first month is paid in advance and the 30-day setup and launch begins.
- Do you work with agencies (white label)?
- Yes, on the same price list. The fee is per brand and per ad platform, so each client account you bring is priced on its own spend band and the multi-platform discount applies within one brand. Tell us on the call that you are an agency and we set up reporting and communication to fit your client relationship.
